Last Updated: 28 August 2026
Welcome to the official website of Vera Prakashan, a literary publishing house based in Jaipur, Rajasthan, India.
This Shipping Policy explains the terms and conditions related to the shipping and delivery of books purchased through the Vera Prakashan website.
1. Order Processing
Once an order is successfully placed and payment is confirmed, Vera Prakashan will process the order for dispatch.
Orders are generally processed within 2–5 business days, subject to product availability, order volume, holidays, and other operational circumstances.
Once the order has been dispatched, the customer may receive shipping or tracking information, where available.
2. Delivery Time
After dispatch, delivery time may vary depending on the customer’s location, courier service, weather conditions, public holidays, and other circumstances.
The estimated delivery period is generally:
- Within India: 3–10 business days after dispatch.
Delivery timelines are estimates and are not guaranteed. Remote locations or areas with limited courier services may require additional time.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during the ordering or checkout process before the order is completed.
Shipping charges may vary depending on the delivery location, order size, weight, or applicable shipping arrangements.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Full name.
- Complete postal address.
- City and state.
- PIN code.
- Valid contact number.
Vera Prakashan will not be responsible for delays, failed deliveries, or additional costs resulting from an incorrect or incomplete address provided by the customer.
5. Tracking Information
Where tracking is available, tracking details may be provided to the customer after the order has been dispatched.
Customers can use the tracking information to check the status of their shipment through the relevant courier service.
6. Delayed Deliveries
Delivery may occasionally be delayed due to circumstances beyond the control of Vera Prakashan, including:
- Weather conditions.
- Natural disasters.
- Public holidays.
- Transportation disruptions.
- Courier-related issues.
- Strikes or other operational disruptions.
- Incorrect or incomplete delivery information.
- Other unforeseen circumstances.
Vera Prakashan will make reasonable efforts to assist customers in case of delivery delays but cannot guarantee delivery within a specific timeframe.
7. Failed Delivery
If a delivery attempt fails because the customer is unavailable, provides an incorrect address, does not respond to the courier, or otherwise prevents delivery, the shipment may be returned to Vera Prakashan or may require re-delivery.
Any additional shipping charges arising from circumstances attributable to the customer may be payable by the customer.
8. Damaged Packages
Customers are advised to check the condition of the package at the time of delivery.
If the package appears visibly damaged, customers should record a clear and continuous unboxing video while opening the package.
The unboxing video may be required if the customer later makes a claim regarding a damaged or defective book.
For more information, please refer to our Return Policy and Refund Policy.
9. Damaged or Defective Books
If a book is received in a damaged or defective condition, the customer must contact Vera Prakashan promptly after receiving the order.
A clear and continuous unboxing video is mandatory for a damaged or defective product claim.
The claim will be reviewed in accordance with our Return and Refund Policies.
10. International Shipping
Unless specifically stated otherwise on the website, Vera Prakashan currently focuses on deliveries within India.
International shipping, where available, may be subject to additional shipping charges, customs duties, taxes, and other charges applicable in the destination country.
Any such charges may be the responsibility of the customer.
11. Contact Us
For questions regarding shipping, delivery, or your order, please contact:
Vera Prakashan
Jaipur, Rajasthan, India
Email: veraprakashan@gmail.com
Please include your order number when contacting us regarding an existing order.
12. Changes to This Shipping Policy
Vera Prakashan reserves the right to modify or update this Shipping Policy from time to time.
Any changes will be published on this page with an updated “Last Updated” date.
Important Notice
Delivery timelines are estimates and may vary depending on the delivery location and courier service. Customers are responsible for providing accurate delivery information. In case of a damaged or defective book, a clear and continuous unboxing video is mandatory for processing a return or refund claim.